Assistant Store Manager (Full-time/Part-time)

JOB DESCRIPTION: Assistant Store Manager (Full-time/Part-time)

Are you experienced in working with children? Do you have a STEM-oriented mind & enjoy mentoring others?  This could be the role for you. Our Store managers help us work toward our common goal: bring joy and provide an engaging and safe learning environment for children.

 

RESPONSIBILITIES AND EXPECTATIONS:

  • Manages day-to-day operations within the Arena STEM® Center; maximizes sales and measures sales performance, coordinates pricing of all activities and merchandise

  • Oversees marketing activities and merchandising, participates in developing new marketing programs and promotions

  • Regularly communicates with the Company management on all aspects of business development, employees management, coaching strategy and conflict resolution; generates monthly reports

  • Provides customer service by greeting and assisting customers and responding to customer inquiries and complaints.

  • Manages all sales and entertainment activities of the Center to ensure the highest customer satisfaction.

  • Manages daily activities of all employees to ensure adherence to organizational standards and guidelines

  • Hires, trains, and evaluates staff in sales or marketing, promoting or terminating employees when appropriate

  • Assigns employees to specific duties, manages employee schedules, including setting hours and timesheets

  • Meets regularly with managed employees to provide encouragement, training and critical feedback

 

*The company reserves the right to add or change duties at any time.

 

QUALIFICATIONS

  • 3-5 years of managerial experience in the retail/hospitality/entertainment industry

  • Bachelor's degree or equivalent preferred

  • Proficiency with Microsoft Office and POS systems

  • Knowledge of the education industry and/or the extra-curricular educational industry (like camps, after-school, etc.) are plus.

  • Ability to work effectively with groups of adults and children of all ages who have diverse backgrounds, abilities, and scientific knowledge

  • Proven leadership skills and an ability to effectively manage a team of 10-15 associates

  • Ability to develop staff through experience in staffing, coaching, and counseling

  • Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention

  • Willingness to work a flexible schedule to meet the demands of a retail business, which may entail working on weekends and holidays

  • Excellent communication skills and ability to work with customers

  • Ability to complete physical duties; Lifting 25lb, stand for extended periods; climb ladders occasionally; climb and descend stairs frequently (depending on location)

  • Citizen or U.S. work authorization

  • Must have a reliable form of transportation

  • Well-groomed and neat appearance

COMPENSATION: $18-$30 /hour

HOW TO APPLY: Please download and complete the job application, and email it to hr@arenastem.com including your Resume or CV.

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